Document revision date: 30 March 2001
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Compaq Advanced Server for OpenVMS
Server Administrator's Guide


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Chapter 5
5 Managing Printers, Print Queues, and Print Shares
     5.1     OpenVMS Print Queues
         5.1.1         Types of Advanced Server Print Queues
     5.2     Planning Printer Services
         5.2.1         Sharing Printers and Print Queues
     5.3     Managing Printers, Print Shares, and Print Jobs
         5.3.1         Setting Up a New Printer
             5.3.1.1             Printer Types
             5.3.1.2             Connecting Your Printer
             5.3.1.3             Creating an Advanced Server Print Queue Using ADMINISTER Commands
             5.3.1.4             Creating a Printer Using Windows NT Print Services
         5.3.2         Managing Printers Using the Advanced Server ADMINISTER Command-Line Interface
             5.3.2.1             Displaying Print Queue Information, Using ADMINISTER Commands
                 5.3.2.1.1                 Displaying Information About All Print Queues on a Server
                 5.3.2.1.2                 Displaying Information About a Single Print Queue
             5.3.2.2             Changing the Printer Type, Using ADMINISTER Commands
             5.3.2.3             Pausing a Print Queue, Using ADMINISTER Commands
             5.3.2.4             Continuing a Print Queue, Using ADMINISTER Commands
             5.3.2.5             Purging Print Jobs from a Print Queue, Using ADMINISTER Commands
             5.3.2.6             Deleting a Print Queue, Using ADMINISTER Commands
             5.3.2.7             Managing Print Shares, Using ADMINISTER Commands
                 5.3.2.7.1                 Creating an Advanced Server Print Share
                 5.3.2.7.2                 Creating Print Shares With Names That Include Unicode Extended Characters
             5.3.2.8             Controlling Access to Print Shares, Using ADMINISTER Commands
             5.3.2.9             Changing Print Share Options, Using ADMINISTER Commands
                 5.3.2.9.1                 Example: Changing the Maximum Number of Connections for an Existing Print Share
                 5.3.2.9.2                 Example: To Change the Permissions for an Existing Print Share
             5.3.2.10             Displaying Information About Print Shares, Using ADMINISTER Commands
             5.3.2.11             Stopping a Print Share, Using ADMINISTER Commands
             5.3.2.12             Managing Print Jobs, Using ADMINISTER Commands
                 5.3.2.12.1                 Displaying Print Jobs, Using ADMINISTER Commands
                 5.3.2.12.2                 Holding a Print Job, Using ADMINISTER Commands
                 5.3.2.12.3                 Releasing a Print Job, Using ADMINISTER Commands
                 5.3.2.12.4                 Restarting a Print Job, Using ADMINISTER Commands
                 5.3.2.12.5                 Moving a Print Job in a Print Queue, Using ADMINISTER Commands
                 5.3.2.12.6                 Deleting a Print Job, Using ADMINISTER Commands
         5.3.3         Managing Advanced Server Printers Using Windows NT
             5.3.3.1             Using Windows NT Print Services to Manage Advanced Server Printers
             5.3.3.2             Using Windows NT Print Services to Share Printers Defined on the Advanced Server
             5.3.3.3             Enabling Printer Pooling
             5.3.3.4             Using Advanced Server Windows NT-Compatible Printers
             5.3.3.5             Windows NT Printer Management Restrictions
Chapter 6
6 Monitoring Events and Troubleshooting
     6.1     Monitoring Server Events
         6.1.1         ADMINISTER Commands
         6.1.2         Automatic Alerts
         6.1.3         Event Logging
             6.1.3.1             Displaying Events
                 6.1.3.1.1                 Displaying Events When the Advanced Server Is Running
                 6.1.3.1.2                 Displaying Events When the Advanced Server Is Not Running
             6.1.3.2             Saving and Clearing the Event Logs
                 6.1.3.2.1                 Saving an Event Log
                 6.1.3.2.2                 Clearing an Event Log
             6.1.3.3             Auditing Security Events Domain-Wide
                 6.1.3.3.1                 Enabling Security Event Auditing
                 6.1.3.3.2                 Disabling Auditing
             6.1.3.4             Establishing the Audit Policy
                 6.1.3.4.1                 Example: Setting the Audit Policy
             6.1.3.5             Displaying the Audit Policy
             6.1.3.6             Setting and Displaying Security Event Auditing for Files and Directories
                 6.1.3.6.1                 Example: Displaying the Audit Settings for a File
         6.1.4         Advanced Server Log Files
             6.1.4.1             Displaying Log Files
             6.1.4.2             The Advanced Server Common Event Log
     6.2     Troubleshooting Server Problems
         6.2.1         Troubleshooting Overview
             6.2.1.1             Step 1: Collecting Information About the Problem
             6.2.1.2             Step 2: Analyzing the Problem
             6.2.1.3             Step 3: Solving the Problem
                 6.2.1.3.1                 Gathering Information About Server Status
         6.2.2         The Problem Analysis Process
             6.2.2.1             Intermittent Problems
             6.2.2.2             Domain and Computer Problems
             6.2.2.3             Server Operation Problems
                 6.2.2.3.1                 Monitoring Data Cache Use by the File Server
             6.2.2.4             Problems with Services
             6.2.2.5             Client Connection Problems
             6.2.2.6             Share Access Problems
             6.2.2.7             Printer Problems
             6.2.2.8             User Account Problems
             6.2.2.9             Privileged User Problems
             6.2.2.10             Problems Connecting to the Advanced Server
             6.2.2.11             License Acquisition and Validation Problems


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