Everhart, Glenn
From:	hoffman@xdelta.enet.dec.com
Sent:	Thursday, May 28, 1998 2:16 PM
To:	Info-VAX@Mvb.Saic.Com
Subject:	DECnet Phase IV Local-Transport Corruption Info


  DIGITAL has discovered a situation where data corruption may arise
  in the DECnet Phase IV products for OpenVMS VAX and OpenVMS Alpha.
  These corruptions can arise on local-node (on-node) transmissions
  on systems with severe memory constraints, or with heavy paging and
  swapping activitity.  These corruptions do not occur on DECnet-Plus
  (DECnet OSI) systems, and these corruptions do not arise in off-node
  traffic (network traffic traveling between nodes) with DECnet Phase IV.

  Additional details follow below...

  The ECO kits mentioned in the message below are currently available.

 -------------------------- pure personal opinion ---------------------------
 Hoff (Stephen) Hoffman   OpenVMS Engineering   hoffman@xdelta.ZZenet.dec.com
  note to those folks not contributing spam -- there is no ZZ in my address


	--
 
          Digital Equipment Corporation


          Customer Alert: Solutions Available for DECnet for OpenVMS
          (Phase IV) Problem

          April 1998

          Dear Customer:

          DIGITAL has discovered a situation where data corruption might
          occur during DECnet for
          OpenVMS (DECnet Phase IV) local data transmit operations on
          a node using the DECnet Phase IV product. This problem affects
          only nodes running the DECnet Phase IV product; nodes running
          DECnet-Plus or DECnet/OSI products are not affected.

          This memo describes the problem, lists the DECnet Phase IV
          versions affected, and proposes solutions to help you minimize
          the risk to your OpenVMS VAX and Alpha environments.

          Problem Description

          Data corruption might occur during DECnet Phase IV local data
          transmit operations. Systems with memory constraints or signif-
          icant process management activity, such as heavy page swapping
          because of a small working set, are most likely to experience
          this problem. However, the potential exists for data corruption
          on local DECnet Phase IV transmit operations for all OpenVMS VAX
          and Alpha systems running Version 6.0 or later of OpenVMS. The
          problem does not occur with DECnet on VMS Version 5.5-2.

          DECnet Phase IV Versions Affected

          The following DECnet Phase IV versions are affected by the data
          corruption problem:


 
          ________________________________________________________________
                                  Software
                                  Product
          DECnet for OpenVMS      Description     Associated Operating
          (Phase_IV)_Version______(SPD)___________System_Version__________

          DECnet for OpenVMS      SPD 48.48.05    OpenVMS Version 7.1
          Version 7.1                             (Alpha and VAX). Full
                                                  support.

          DECnet for OpenVMS      SPD 48.48.04    OpenVMS Version 7.0
          Version 7.0                             (Alpha and VAX). Not
                                                  supported.

          DECnet for OpenVMS      SPD 48.48.03    OpenVMS Version 6.2
          Version 6.2                             (Alpha and VAX). Prior
                                                  version support.

          DECnet for OpenVMS      SPD 48.48.01    OpenVMS Version 6.1 (AXP
          Version 6.1             (VAX)           and VAX). Not supported.
                                  SPD 42.25.02
                                  (AXP)

          DECnet for OpenVMS      SPD 48.48.00    OpenVMS Version 6.0
          Version 6.0             (VAX)           (VAX). Not supported.
                                  SPD 42.25.01    OpenVMS Version 1.5
          ________________________(AXP)___________(AXP)._Not_supported.___

          To confirm the version of DECnet for OpenVMS software running on
          your system, enter the following command:

             $ MCR NCP SHOW EXECUTOR CHARACTERISTICS

          Solutions for OpenVMS VAX Systems

          If you are running DECnet Phase IV under OpenVMS VAX, you can
          eliminate data corruption by implementing one of the following
          solutions:

          o  Recommended solution: Install and run the DECnet-Plus or
             DECnet/OSI for OpenVMS VAX (Phase V) product appropriate for
             your system.

             _____________________________________________________________
                                     Software
             DECnet-Plus or          Product
             DECnet/OSI for          Description     Associated Operating
             OpenVMS_Version_________(SPD)___________System_Version_______

             DECnet-Plus Version     SPD 25.03.42    OpenVMS Version 7.1.
             7.1                                     Full support.
                                                     OpenVMS Version 7.0.
                                                     Not supported.

             DECnet/OSI Version      SPD 25.03.38    OpenVMS Version
             6.3                                     6.2. Prior version
                                                     support.
                                                     OpenVMS Version 6.1.
             ________________________________________Not_supported._______

                                          2


 
          o  Alternate solution: If the DECnet Phase IV for OpenVMS VAX
             system has virtual balance slots enabled, set the system
             parameter VBSS_ENABLE to 1 (thereby overriding the default
             value of 3) to lock the page being accessed and mark it as
             being used. This action will eliminate the data corruption
             problem.

             DIGITAL recommends that you use the command procedure
             SYS$UPDATE:AUTOGEN.COM (AUTOGEN) to change system parameters.
             For information about AUTOGEN, see the
             OpenVMS System Manager's Manual: Tuning, Monitoring, and
             Complex Systems.

          Solutions for OpenVMS Alpha Systems

          If you are running DECnet Phase IV under OpenVMS Alpha, you can
          eliminate data corruption by implementing one of the following
          solutions:

          o  Recommended solution: Install and run the DECnet-Plus or
             DECnet/OSI for OpenVMS Alpha (Phase V) product appropriate
             for your system:

             _____________________________________________________________
                                     Software
             DECnet-Plus or DEC-     Product
             net/OSI for OpenVMS     Description     Associated Operating
             Alpha_Version___________(SPD)___________System_Version_______

             DECnet-Plus Version     SPD 50.45.11    OpenVMS Version 7.1.
             7.1                                     Full support.
                                                     OpenVMS Version 7.0.
                                                     Not supported.

             DECnet/OSI Version      SPD 50.45.07    OpenVMS Version
             6.3                                     6.2. Prior version
                                                     support.
                                                     OpenVMS Version 6.1.
             ________________________________________Not_supported._______

          o  Alternate solution: Install a patch kit, which will disable
             the local transmit code and eliminate the data corruption
             problem. The patch kits are:

             -  DECNET4AECO171.A (DECnet for OpenVMS Version 7.1, for
                OpenVMS Version 7.1)

             -  DECNET4AECO170.A (DECnet for OpenVMS Version 7.0, for
                OpenVMS Version 7.0)

             -  DECNET4AECO262.A (DECnet for OpenVMS Version 6.3, for
                OpenVMS Versions 6.1 and 6.2)

             The original DECnet Phase IV software contains performance
             enhancements for local copy operations. Installing the patch
             may reduce the DECnet Phase IV data transfer performance
             for local data transfer operations, but DECnet Phase IV
             users should not notice this behavior except in those few

                                          3



             environments where single system network operations are
             heavily used.

             If you prefer the patch solution, you can obtain the patch
             kits from the following sources:

             -  DIGITAL Electronic Service Delivery Tools (such as
                DSNlink, Web Information and Support Service (WIS), and
                DIGITAL Dial-In Access (DIA))

             -  The World Wide Web at: http://www.service.digital.com/html/patch_
                main.html

             -  FTP address: ftp://ftp.service.digital.com/public/vms/

          Continued Support

          For more information about the data corruption problem and its
          solutions, contact your DIGITAL support representative.

          DIGITAL appreciates your cooperation and patience, and we regret
          any inconvenience this problem might cause.

          DIGITAL does not warrant that the information contained in
          this letter is necessarily accurate or complete for all user
          situations and, consequently, DIGITAL will not be responsible
          for any damages resulting from your use or disregard of the
          information provided in this advisory letter.

              ©Digital Equipment Corporation. 1998. All Rights Reserved.
          ___________________
       [TM] The following are trademarks of Digital Equipment Corporation:

            AXP, DEC, DECnet, OpenVMS, VAX, VMS, and the DIGITAL logo.

        [R] OSI is a registered trademark of CA Management, Inc.

                                          4