From: 32738::MRKTNG::MRGATE::"A1::CHAREST.NANCY" 25-APR-1996 15:13:53.11 To: STAR::DUMAS,ROW::EVERHART CC: Subj: PHILIPS MEDICAL SYSTEMS VISIT, THURSDAY, MAY 2 1 From: NAME: NANCY CHAREST @MKO FUNC: WORLDWIDE CUSTOMER PROGRAMS TEL: 603-884-0413 To: DUMAS@STAR@VMSMAIL, EVERHART@ROW@VMSMAIL Hi Denise and Glenn, Attached is the background information and requirements for the PHILIPS MEDICAL SYSTEMS visit scheduled for Wednesday and Thursday, May 1 and 2. I am working with Arie de Groot, Account Manager Philips Global Account and Robbert Kuppens, Account IT Consultant to plan a visit for three customers from Philips Medical Systems, MRI Division. The current opportunity is the replacement of the current AlphaServer 400 configuration by another workstation starting January 1997. This is the main goal of this visit. Within the MRI Division Digital is currently 1 of 3 suppliers. We are in a position to become the only vendor of computer systems for their MRI-scanner. The logistics pertaining to this visit are: DATE: Thursday, May 2, 1996 LOCATION: Old North Church Conference Room, New Customer Visit Center, Maynard, MA. MSO2-1 TIME: 9:00 am to 12:30 pm PRESENTATION: RECONSTRUCTOR ISSUES - Roundtable Discussion and chalk talk - Open VMS RT Extensions - Multiprocessing Abilities and scaling of systems - 256^2, 512^2, 1024^2 IMAPS This part of the visit will be mostly a discussion mode and highly technical to determine the right solution for a Signal Processing FFTs engine based on a AlphaServer-platform, possibly SMP. We need all the right engineers (hardware and software) to understand which platform with which software environment. As a proof a concept is scheduled for this summer we need to determine what we need to have all the right pieces to run the benchmarks, including the right software support etc. We need engineers with the following disciplines: - OpenVMS engineering Real-Time and process scheduling to investigate how to guarantee that OpenVMS is doing certain processes in a deterministic way, including scheduling of I/O (without consuming 1 CPU totally or without delaying other CPU's). Jim Kaufman (Not Available, suggested Steve Noyes, not available) - OpenVMS engineering: how to write a PCI-adapter driver ? - OpenVMS engineering: how to implement SCSI host-target communication Glenn Everhart (Requested) - DXML engineering to assist in getting the best performance out of a multiprocessor Alpha OpenVMS system. Dwight Manley (Confirmed) - OpenVMS engineering and DXML engineering together to understand how to schedule signal processing computing and DECwindows/MOTIF computing on 1 system (possibly a SMP AlphaServer OpenVMS). Jim Kaufman (Confirmed) Dwight Manley (Confirmed) - AlphaStation 500, Antares and Rawhide engineering how to build a flexible hardware solution to have a low-end solution (1 CPU) and how to grow to multiple CPU's (several Dodge-drawers ????). PAralleization of processors <>Specific products/services to be discussed. AlphaStation 500 and dual and quad SMP AlphaServer platforms, (Antares and Dodge-drawer/Rawhide). <>Is this topic related to near term business or information only? Near term business (feasibility study this summer). <>Current products in use (H/W, S/W, applications, operating systems): SKY Array process with SKY OS and Mathematical libraries for FFTs. (MR signal processing) <>Issues, concerns, anticipated questions: Support for OpenVMS and DXML. <>Specific competition for this product area? SKY Array Processors and other companies delivering Array processor solutions. <>What are the goals for the session and key points you want your customer to walk away with? Goal is to decide which platform(s) are the best fit price / performance) to build a FFT engine and to decide which operating system is most suited. If OpenVMS is possible than customer most likely will go for OpenVMS (currently in use). Your participation in this program will be a valuable contribution to it's success. If you have questions or need additional information, please do not hesitate to call me at DTN: 264-0413 or NANCY CHAREST @MKO. Kindest regards, Nancy Charest @MKO DTN: 264-0413 attachment: AGENDA PHILIPS MEDICAL SYSTEMS Wednesday, May 1, 1996 Digital Equipment Corporation Old North Church Conference Room Maynard, Massachusetts 9:00 Arrival and Coffee 9:15 Welcome Nancy Charest Introduction and Objectives Arie de Groot 9:30 Evaluation Avanti Integration Philips Medical Process to set the stage for future implementations 9:45 AlphaStation Roadmap Dan Innes (C) Product Overview and Product Lifecycles AlphaStation 255 /LX4+ Product Specifics AlphaStation 500 / ? Product Specifics AlphaStation 600 / ? Product Specifics Antares Memory and hard disk strategy for the Workstations above PCI-Strategy Availability of Diagnostic Software and Installation Procedures 10:45 AlphaServer 400, Lifecycle and Jeff Robie and mapping Jeff Kerrigan (C) 11:15 Graphics & Multimedia Linda Colton (C) Current and Futures 12:00 SCSI Keshava Srivastava (C) 12:30 Fibrechannel Doug Hagerman and Tom Coughlan (C) 1:00 Luncheon to be served in the Paul Revere Dining Room 2:00 Storage, technology oriented Bob Passmore vision and policy 3:00 Networking Carroll Wright (C) Operating Systems 4:00 - OpenVMS Release Update Tim Ellison 4:45 - UNIX George Hayes (C) 5:30 - Windows NT David Flawn (C) 6:15 Summary and Adjourn AGENDA PHILIPS MEDICAL SYSTEMS Thursday, May 2, 1996 Digital Equipment Corporation Old North Church Conference Room Maynard, Massachusetts 9:00 Arrival and Coffee 9:15 Overview of the Reconstructor Philips Medical Functionality 9:30 Reconstructor Issues - DXML Dwight Manley (C) - Open VMS RT Extensions Denise Dumas (C by Arie) - Multiprocessing Abilities and Glenn Everett (C) scaling of systems - 256^2, 512^2, 1024^2 IMAPS 12:30 Luncheon to be served in the Paul Revere Dining Room 2:00 Digital Modular Computing Rick Rogers (C) Components 3:00 Multia Peter Rudnicky (C) 4:00 Libra Real-Time Operating System Mark Naylor (C) 5:00 Summary and Adjourn PHILIPS MEDICAL SYSTEMS PARTICIPANTS Mr. B. van Gent Manager Software Development Mr. T. Vosmeer Senior Purchaser Mr. J. Wiegersma Manager Hardware Development DIGITAL EQUIPMENT CORPORATION WORLDWIDE CUSTOMER PROGRAMS QUALIFICATION FORM REQUEST FOR MEETING WITH: >Philips Medical Systems BV, MRI Division REQUESTED DATE(S): >May 1 and 2 1996 LOCATION: The new customer visit centre in MSO REQUESTOR: Arie de Groot Title: >Account Manager Embedded and RealTime Location: >UTO 1.8 DTN/OUTSIDE #:>838-3166 +31 30 283 3166 Home #: >+31 40 245 7223 FAX: >838 2161 +31 40 245 7223 E-MAIL >Arie de Groot @UTO UTROP1::GROOT_AR DIVISION/BU: >C&P/OEM DIGITAL ESCORT: >Arie de Groot Robbert Kuppens CUSTOMER PROGRAMS CONTACT: Name of the Customer Programs Manager handling this request: NANCY CHAREST @MKO DTN: 264-0413 COMPANY HEADQUARTERS: Address, City, State, Country, Telephone # >Philips Medical Systems BV Veenpluis 2-10, Best, The Netherlands +31 40 276 3260 COMPANY'S BUSINESS: Industry, line of business, current climate and major business issues. >Medical Instrumentation for hospital environment - Magnetic Resonance Imaging - Computer Tomographic scanners - Universal Medical Imaging Stations - Digital Vascular Imaging - Digital Cardiac Imaging - Ultrasound Imaging - Nuclear Medicine Imaging - Radio Therapy machines (LINAC) - Radio Therapy Planning Equipment - Radio Therapy simulators Climate: currently very competitive market. Philips is holding a third position in the market share, behind General Electrics and Siemens Medical. Major business issues: High level of product quality (up to 100% availability), high-tech differentiators towards competitors (extra functionality and speed), competitive pricing. COMPANY SIZE: Revenue in $ and number of employees. >$30 Billion annual sales, 9.000 people worldwide COMPANY'S RELATIONSHIP TO DIGITAL: Customer, prospect, partner or prospective partner. Briefly discuss the products/ services the company has bought for Digital. >OEM-customer. Embeds AlphaServer 400 in MRI scanner to perform medical imaging and controller functions About 250 units a year. Successor for this product has to be selected. COMPANY ATTENDEES: Names, Titles and Internet Address >Mr. J. Wiegersma, manager hardware development Mr. B. van gent, manager software development Mr. T. Vosmeer, senior purchaser DIGITAL ATTENDEES: Names and Titles >Arie de Groot, account manager Robbert Kuppens, IT consultant DECUS: Are Customers Members? >No Chapter? > COMPANY'S VIEW ON DIGITAL: Describe the historic and current tone of the relationship and why. >Digital is the preferred supplier for this equipment, due to product performance and relationship with this customer Relationship is friendly. IT SPENDING: What is the $ amount and percentage this customer spends on IT with Digital. >MRI division $ 5M PAST AND FUTURE REVENUE: NOR for each of the past 3 years and projected NOR for this year and next. >DEC NOR FY94: $ 5M DEC NOR FY95: $ 5M DEC NOR FY96: $ 6M DEC NOR FY97: $ 8M DEC NOR FY98 $ 10M CURRENT OPPORTUNITY: Briefly describe what the current and future opportunities are for Digital in this account. Size of opportunity the meeting will leverage. >Current opportunity is the replacement of the current AlphaServer 400 configuration by another workstation starting January 1997. This is the main goal of this visit. Additional we will work on the replacement of another computer that is currently used in the scanner configuration. The decision process for this stage is in its last phase and we need to discuss several issues with people from product marketing and engineering. This opportunity will double our workstation sales at this customer. Due to the nature of these projects we will keep both distinguished from each other during this visit. However, all information will be used for selection of products (nature is future vision) for both projects. Based upon the information we provide during this visit, Philips will select products that meet their requirements. When the product details are known and the project plan is set up we will revisit the involved product managers (July- timeframe) for more detailed information on the selected products and to acquire commitment for the project plan. REVENUE ASSOCIATED WITH THIS VISIT: (Important; must be included) >$6 M (+ $3 M) DIGITAL'S COMPETITION: Briefly describe Digital's competitive situation in this account. >Within the MRI division we are 1 of 3 suppliers, but the one with the best track record I might say. In the area of AlphaServer replacement we are relatively safe. The other areas (replacement of the other vendors) we have to fight a tougher battle, but our outlook on positive results are quite good. Digital is in the position in becoming the only vendor of computer systems for their MRI-scanner OVERALL MEETING OBJECTIVE: What are the specific goals of the overall meeting? From the customer's or partner's perspective? From Digital's? >Customer: 1. Select a workstation for the 1997-1998 timescale that performs the medical imaging. Obtain information on sub-products (controllers, storage networking, etc.) that enables them to select a configuration. 2. Discuss the remaining issues on selecting an Alpha- based system that will take the place of the other (DSP-based) systems in the configuration. 3. Pave the road for a project kick-off in July that will guarantee a successful implementation of their choice in the 1st Quarter of 1997 (avoiding the project delays we faced in the Avanti project causing a (too) late introduction of their newest product. Digital: 1. Replace the current workstation with a Digital successor, avoiding end-of-life situations 2. Provide the customer with reliable information (time and availability) that guarantees a successful project 3. Win their hearts for the vendor replacements POST MEETING THANK YOU: Name: >Mr. T. Vosmeer Title: >Senior Purchaser Company Name: >Philips Medical Systems BV Address: >Postbus 10.000 5680 DA Best The Netherlands Appropriate Salutation: > PREFERRED AGENDA AND SPEAKERLIST Wednesday May 1, 1996 PKO/MSO??? Goal: Selecting a workstation with a better price/performance ratio with MRI system integration time of 6-9 months max. 9.00 Arrival and Coffee 9.20 Agenda Arie de Groot 9.30 Evaluation Avanti integration process Philips Medical to set the stage for future implementations 9.45 AlphaStation roadmap Manager Alpha- Product overview and product Lifecycles. Station Prod. Mgmt. group AlphaStation 255 / LX4+ , product specifics AlphaStation 500 / ?? , product specifics 1 of the PMs? AlphaStation 600 / ?? , product specifics Antares Memory and hard disk strategy for the workstations mentioned above PCI-Strategy Availability of Diagnostic software and installation procedures AlphaServer 400, Life cycle and mapping on Jeff Robie above product 10.45 Graphics & Multimedia, current and futures Linda Colton? 11.15 Break 11.30 SCSI Shri Vastava? 12.00 Fibrechannel Doug Hagerman? Tom Coughlan? (VMS) 12.30 Lunch 2.00 Storage, technology oriented Bob Passmore? Vision and policy 2.30 Networking Carroll Wright 3.00 Operating Systems - OpenVMS release update Bryan Allison - positioning OpenVMS, UNIX, Windows NT ? Advantages, disadvantages, what where? 4.30 Wrap up 5.00 Closure ? Dinner Bill Armitage PREFERRED AGENDA AND SPEAKERLIST Wednesday May 2, 1996 MRO/MSO??? Goal: Look for a new reconstructor system to fulfill the future reconstruction function with increasing demands Orientation on viewing stations Orientation on OEM-products that can replace current own developed boards 9.00 Arrival 9.15 Resume of the important reconstructor Philips Medical functionality 9.30. Reconstructor issues Engineering & - DXML Philips Medical - OpenVMS RT extensions (discussion) - Multiprocessing abilities and scaling of systems - 256^2, 512^2, 1024^2 imaps 12.30 Lunch Participants morning session 2.00 Digital Modular Computing Components Rick Rogers? 2.30 Multia Pete Rudnicky? 3.00 Libra RealTime Operating System Mark Naylor? BRIEFING FOR Philips Medical Systems TOPIC : AlphaStation PRODUCT OVERVIEW & LIFECYCLES ROADMAP AND DETAILED PRODUCTS <>Specific products/services to be discussed. Philips will select a new workstation-product. This will be used to control the MR-scanner and for diagnostic imaging. Currently they are using the AlphaServer 400 running under OpenVMS 6.2 as a workstation (250-300 stations annually). The MRi-Scanner will be sold all over the world. This agenda item has to start with a roadmap for the workstation products that will be available in the 1997-(mid)1998 timescale. Products like AlphaStation 255, 500, 600, Antares and their successors should briefly be announced and fit into this timescale. Distinction between these systems has to be presented so the Philips people obtain a clear view on the available products. Please add workstation products that will be available and that we aren't aware of yet if you feel they fit into the timescale (must be reliable) Philips is looking at. Please do announce (probable) successors for these products also. After this overview the separate products have to be presented in more detail including available options. Also fitting in their timescale The product outlook should extend the current product offering and cover a time frame off approx. 3 years from now. Philips needs to know the direction we are going to base their buying decisions on. Both Digital and Philips will disclose sensitive information. So all presentations are under mutual nondisclosure. Being an OEM Philips is used to this procedure and to the fact that we are giving them information on products that might not even go to market. They will choose a Digital product in July 96 that will be embedded in the product they will bring to market April 97 and has to be available at least 1 1/2 from July 97 on. The embedding process will start second half 1996 and this can be performed by prototypes/early seed units if necessary. The product manager for the AlphaServer 400 (Jeff Robie) should attend this part of the meeting because he has to participate in the discussion to determine the perfect fit regarding introduction times (End-of-life of the current product included) <>Is this topic related to near term business or information only? Near term business. They are here to select a new workstation that will be brought to their market in their product April 97, and therefore the integration process has to start in July 96. This Philips delegation will make the choice for a specific product and its contents. In May/June the product/project plan will be set up and the dates will be discussed in a follow up meeting Early July to determine if all necessary products will be available of the planned dates. This meeting will only include the involved product managers. First orders in July/August 1996. First volume shipments starting October 1996. <>Current products in use (H/W, S/W, applications, operating systems): AlphaServer 400 4/233, 256 MB memory, ZLXp-E1 graphics, FWD SCSI, FSE SCSI, Ethernet controller, Digiboard serial controllers. OpenVMS operating system HP disks (7200 rpm), HP600 inkjet printers, Toshiba CD-ROM (4-speed) <>Issues, concerns, anticipated questions: Integration time and support. Integration of ALphaServer 400 took too long (1 1/2 year). Number of slots: Like any other OEM, Philips needs slots for controllers. This is the reason why we had to choose for the AlphaServer 400. The current desktop systems don't provide enough room for the controllers. The AlphaServer 400 is fully populated now, and we could use more (or combination of controllers like KZPSM/P2SE) Memory: What will be our memory strategy for these workstation products. Things like integrating newer technology (standard <-> EDO), our strategy regarding memory pricing (will we follow the world market for memory). PCI: What is Digital's strategy towards PCI and what implementations of this standard can be expected in our workstation/server products. Price: Being a large OEM, Philips benefits discounts and World Wide Pricing. Announcing prices will be meaningless when they cannot be related to the price of the current product (AlphaServer 400). In using MLP-prices (rough estimates) in your presentations, we will try to make translations to the Philips environment. They have to get an idea of the cost consequences of their choices. Diagnostics and installation procedures. Their manufacturing and installation staff have to integrate the system into the medical scanner. Therefore they need to know how system setup procedures are to be performed and how to diagnose errors that occur. Their service people have to maintain <>Customer knowledge and previous presentations delivered on this topic: Presentations like this are delivered on a regular basis to this customer. Being an OEM they can handle the level of technical detail. <>Specific competition for this product area? For the prime target area: No. But this information will also be used in another project where we are working on the replacement of a SKY array processor that performs another function in the MRI-scanner. In this area we compete with DSP-manufacturers and also SGI and HP. <>What are the goals for the session and key points you want your customer to walk away with? A clear understanding of the Digital workstation offering and the relationships between the products. Including supported options, including cost consequences. They know what they need, and in the end of the day they must be able to determine which configuration to select. BRIEFING FOR Philips Medical Systems TOPIC : GRAPHICS AND MULTIMEDIA <>Specific products/services to be discussed. Current offering of graphics controllers and futures. Emphasis on low-end and mid-range graphics solutions. Customer is currently using ZLXp-E1 and E2 controllers. There is no need to present High-end Solutions (L2 and freedom) extensive, but the subject should be touched. TGA2 (1200x1600) has the interest of this customer. However they are better off with faster graphics than more detailed. Multi-Media features. <>Is this topic related to near term business or information only? Near term. Due to the nature of the customer (OEM) our products will be marketed 1997-(mid)1998. The products that are subject of this presentation should at least last during this period of time. <>Current products in use (H/W, S/W, applications, operating systems): AlphaServer 400 4/233 with ZLXp-E1 and -E2 <>Issues, concerns, anticipated questions: Technical issues that play an important role in the added value of our are (a.o.) XPutImage (XshPutImage), XGetImage; high performance in building images in the range 512-512 uptil 1K-1K; Movies, 8 bit deep and double buffering. <>Customer knowledge and previous presentations delivered on this topic: Presentations like this are delivered on a regular bases to this customer. Being an OEM they can handle the level of technical detail. <>Specific competition for this product area? No <>What are the goals for the session and key points you want your customer to walk away with? Knowledge of the Digital product offering in the graphics area, so they can select the appropriate controller shortly after this presentation. BRIEFING FOR Philips Medical Systems TOPIC : SCSI <>Specific products/services to be discussed. Product development in this area (fast20, fast 40, and others), specific in relation with the workstation product line. How does our SCSI policy relate to Fibrechannel solutions. <>Is this topic related to near term business or information only? Near term <>Current products in use (H/W, S/W, applications, operating systems): AlphaServer 400 4/233, KZPSA (FWD), KZPAA (FSE) <>Issues, concerns, anticipated questions: In the MRI-scanner the computers are interconnected via SCSI. So this won't just be a story on storage interconnect. Issues like host/target mode, etc. will pass the stage. Therefore this presentation must be performed by someone with some more in-depth knowledge, but not too technical. The managers of the development departments are your audience. Product life cycles. <>Customer knowledge and previous presentations delivered on this topic: Presentations like this are delivered on a regular bases to this customer. Being an OEM they can handle the level of technical detail. <>Specific competition for this product area? Fibrechannel <>What are the goals for the session and key points you want your customer to walk away with? Knowledge of our product offering in this area, the abilities and limitations of the different solutions, enough to decide which of the products will have to be selected. BRIEFING FOR Philips Medical Systems TOPIC : STORAGE <>Specific products/services to be discussed. Disks, capacities, speed, interfaces, solid state memory, PC card disk/memories. This presentation must be technical oriented. Just a display of our product offering will not do. Philips needs to become aware of our vision and policies towards storage. Why should one chose Digital above dedicated disk vendors. <>Is this topic related to near term business or information only? Near term, volume shipment starting October <>Current products in use (H/W, S/W, applications, operating systems): AlphaStation 400 4/233. Diskless, working on moving in 1 and 2 GB disks <>Issues, concerns, anticipated questions: Growing disk capacities 1 GB, 2 Gb, 4 GB, 8 GB, 17 GB 35 GB and thereby abandoning the lower GB range. The Philips dilemma: They are afraid to be forced into a 50 ft. lorry when they are happy with a pick-up truck. IDE or SCSI for hard disk drives for workstations? (future direction) Is solid state memory a comparable (faster) solution with disks? New developments in the storage area: PC-card and others. <>Customer knowledge and previous presentations delivered on this topic: Rather high. At this moment they select their own storage solution from independent vendors. This happens in the OEM-arena. How can Digital support this? <>Specific competition for this product area? Independent storage vendors <>What are the goals for the session and key points you want your customer to walk away with? Buy Digital's storage solutions BRIEFING FOR Philips Medical Systems TOPIC : FIBRECHANNEL <>Specific products/services to be discussed. What is it. How can it be implemented in the Philips MRI-scanner configuration. In places where now SCSI fast20 is used to interconnect computer systems that exchange huge amounts of data <>Is this topic related to near term business or information only? Information only. Hopefully leading towards a change of policy in interconnecting their computer systems <>Current products in use (H/W, S/W, applications, operating systems): AlphaServer 400 4/233, KZPSA (FWD) and KZPAA (FSE), OpenVMS <>Issues, concerns, anticipated questions: SCSI interconnect of computer systems Price / performance <>Customer knowledge and previous presentations delivered on this topic: High on SCSI, low on Fibrechannel <>Specific competition for this product area? SCSI, ATM <>What are the goals for the session and key points you want your customer to walk away with? Fibrechannel is an interesting option to interconnect the computer systems. Should be subject of investigation for implementation in the next generation MRI-scanners. BRIEFING FOR Philips Medical Systems TOPIC : NETWORKING <>Specific products/services to be discussed. High speed networking. ATM, FDDI, fast Ethernet (should be emphasized) We are looking at high speed computer interconnect. Comparisons with SCSI and Fibrechannel will be made. <>Is this topic related to near term business or information only? Information. <>Current products in use (H/W, S/W, applications, operating systems): Ethernet, SCSI <>Issues, concerns, anticipated questions: ? <>Customer knowledge and previous presentations delivered on this topic: <>Specific competition for this product area? <>What are the goals for the session and key points you want your customer to walk away with? BRIEFING FOR Philips Medical Systems TOPIC : OPERATING SYSTEMS <>Specific products/services to be discussed. OpenVMS is the current operating system used by Philips Medical for the MRI-application. V6.2 is shipping now. The decision to stay with OpenVMS in the future will be determined by the ability of OpenVMS to support: SMP, Fast20, POSIX, CDE, Fibrechannel, SCSI host/target I/O, Graphics, multimedia. Philips has the idea that OpenVMS is delaying ???? integration process. Philips also has the feeling that they are used as a test site for Digital Many OpenVMS products are not ??? when installed The OpenVMS part of this presentation should contain a product update en futures for this operating system. Because OpenVMS is the OS currently used this part of the presentation may be more detailed and touch technical subjects. The second part of this presentation should be more global and build an understanding of which operating system to use in which environment. A comparison between OpenVMS, Digital UNIX and Windows NT is needed to understand the positioning of these products in the marketplace and within the Digital portfolio. This presentation should focus upon functional specifications and abilities of the operating systems (taken the list of interests that is mentioned above into account) Windows NT is a possible candidate as the operating system that Philips will use in the future. Throughout Philips Medical the interest in this operating system starts to grow. But is it a suitable operating system for the MRI-environment. <>Is this topic related to near term business or information only? OpenVMS: near term business VMS/UNIX/WNT information to base product strategy upon. <>Current products in use (H/W, S/W, applications, operating systems): OpenVMS 6.2, AlphaServer 400 <>Issues, concerns, anticipated questions: Should we switch to UNIX and/or Windows NT and in what time frame. Is WNT suitable for our application? <>Customer knowledge and previous presentations delivered on this topic: The operating systems were addressed in previous presentations <>Specific competition for this product area? <>What are the goals for the session and key points you want your customer to walk away with? 1. What to expect in the next releases of OpenVMS for the short term business solutions (What functionality can be added to the Philips product with new OpenVMS features) 2. Positioning (technical level) of the 3 major operating systems against each other, thereby linking it to the Philips requirements. BRIEFING FOR Philips Medical Systems TOPIC : Reconstructor issues This part of the visit will be mostly a discussion mode and highly technical to determine the right solution for a Signal Processing FFTs engine based on a AlphaServer-platform, possibly SMP. We need all the right engineers (hardware and software) to understand which platform with which software environment. As a proof a concept is scheduled for this summer we need to determine what we need to have all the right pieces to run the benchmarks, including the right software support etc. We need engineers with the following disciplines: - OpenVMS engineering RealTime and process scheduling to investigate how to guarantee that OpenVMS is doing certain processes in a deterministic way, including scheduling of I/O (without consuming 1 CPU totally or without delaying other CPU's). Jim Kaufman ? - OpenVMS engineering: how to write a PCI-adapter driver ? - OpenVMS engineering: how to implement SCSI host-target communication Glenn Everhart ? - DXML engineering to assist in getting the best performance out of a multiprocessor Alpha OpenVMS system. Dwight Manley - OpenVMS engineering and DXML engineering together to understand how to schedule signal processing computing and DECwindows/MOTIF computing on 1 system (possibly a SMP AlphaServer OpenVMS). Jim Kaufman ? Dwight Manley ? - AlphaStation 500, Antares and Rawhide engineering how to build a flexible hardware solution to have a low-end solution (1 CPU) and how to grow to multiple CPUs (several Dodge-drawers ????). PAralleization of processors ? <>Specific products/services to be discussed. AlphaStation 500 and dual and quad SMP AlphaServer platforms, (Antares and Dodge-drawer/Rawhide). <>Is this topic related to near term business or information only? Near term business (feasibility study this summer). <>Current products in use (H/W, S/W, applications, operating systems): SKY Array process with SKY OS and Mathematical libraries for FFTs. (MR signal processing) <>Issues, concerns, anticipated questions: Support for OpenVMS and DXML. <>Customer knowledge and previous presentations delivered on this topic: <>Specific competition for this product area? SKY Array Processors and other companies delivering Array processor solutions. <>What are the goals for the session and key points you want your customer to walk away with? Goal is to decide which platform(s) are the best fit price / performance) to build a FFT engine and to decide which operating system is most suited. If OpenVMS is possible than customer most likely will go for OpenVMS (currently in use). BRIEFING FOR Philips Medical Systems TOPIC : DMCC (Digital Modular Computing Components) <>Specific products/services to be discussed. DMCC (Digital Modular Computing Components) K2 Alpha + 21164 version. <>Is this topic related to near term business or information only? Information only. <>Current products in use (H/W, S/W, applications, operating systems): AlphaServer 400 4/233 with OpenVMS V6.2 running a medical imaging application. <>Issues, concerns, anticipated questions: Lifecycle of AlphaStations and AlphaServers is causing major problems in some applications. To have the right price/performance at the right time, possibly DMCC could be a solution for some of those applications. <>Customer knowledge and previous presentations delivered on this topic: None. <>Specific competition for this product area? Standard AlphaServers. <>What are the goals for the session and key points you want your customer to walk away with? With DMCC Alpha the right price/performance is possible with a longer life cycle. BRIEFING FOR Philips Medical Systems TOPIC : Multia <>Specific products/services to be discussed. Multia. <>Is this topic related to near term business or information only? Information only. <>Current products in use (H/W, S/W, applications, operating systems): X-server <>Issues, concerns, anticipated questions: Customer is more and more interested in Windows NT, investigation is focusing in using a Multia-like platform for Viewing stations. <>Customer knowledge and previous presentations delivered on this topic: None. <>Specific competition for this product area? Sun workstations and AlphaStations. <>What are the goals for the session and key points you want your customer to walk away with? Multia capable of delivering high X-performance combining with an excellent price/performance. BRIEFING FOR Philips Medical Systems TOPIC : Libra (Digital RealTime Distributed Services) <>Specific products/services to be discussed. Libra (Digital RealTime Distributed Services) <>Is this topic related to near term business or information only? Long term business. <>Current products in use (H/W, S/W, applications, operating systems): Intel I960 for data acquisition running VxWorks. Other applications within Ph. Medical PSOS <>Issues, concerns, anticipated questions: Future data acquisition engine possibly based on Alpha-processors, ways of distributed RealTime acquisition are to be investigated. <>Customer knowledge and previous presentations delivered on this topic: None. <>Specific competition for this product area? Own development + standard VxWorks. <>What are the goals for the session and key points you want your customer to walk away with? VxWorks and DRS are ideally for RealTime distributed problems, both Alpha and other architectures. EXECUTIVE REQUEST The following form should be completed for EACH Digital Executive Officer or Vice President requested to participate in the Customer Program. MANAGEMENT SPONSOR: Provide name and attach approval. > Michel van der Togt REQUESTED EXECUTIVE: > Bill Armitage MEETING DATE: > May 1, 1996 TIME: Time and length of commitment. Include arrival time if different from meeting location. > Dinner, 8.00 pm ?? (to be arranged by Nancy Charest) LOCATION: Meeting address, room and room location. Include arrival location if different from meeting location. Who will be meeting the requested executive? > Restaurant, to be arranged by Nancy Charest OBJECTIVE: Specify meeting objective for requested Executive. > Philips Medical has to be reassured that the Digitals commitment to the OEM-market is genuine. Recent experiences of this customer raised doubt on the ability of Digital to support this market segment. Main issues here are short product life cycles causing iterate reinvestment in design-in procedures, the lack of proper procedures to support the customers engineers and service staff in installing, embedding and maintaining the Digital products in the embedded environment and the difficulties to support a global OEM with logistical and administrative support . We are confronted with (apparently) low-level issues the cause a lot of trouble for the OEM in real life. Example: Digital abandons diagnostic software on the workstations and servers for technical reasons. Not a very big deal in the SBU market, that is supported by Digitals service organization, but a huge problem for the OEMs that have to embed, test and maintain configurations in the factory and the field. Ever tried to find an error in a configuration that contains several computers, boards, etc. without diagnostic software? A typical Philips MRI scanner contains 150 boards from different vendors. (This is not an SBU-issue, we don't have diagnostics on DMCC and AXPvme either). This customer gets all this support eventually, but it all based upon locally implemented procedures that do not always have global support. This causes delays, problems and errors, that would have been avoided when the issues were handled on an international basis. Philips Medical uses workstation(like) configurations that perform certain functions in the equipment they manufacture (MRI-scanners for hospitals) KEY MESSAGES: State key messages to be delivered by requested Executive. > Commitment to OEM-market. Including OEM-specific support (issues mentioned above) Digital has products (Alpha DMCC) that would support their main requests (workstation and longevity). Competitive pricing may be an issue here and also time to market, compared with the standard workstations. Globalized design-in support : training facilities, diagnostic software. What will Digital (OEM) deliver Logistical support: working towards in (just) time deliveries, avoid unnecessary customs duties, $-pricing, -invoicing, and -payments to avoid $-rate fluctuations and losses. The implementation of a central orderdesk in Nijmegen seemed to solve the problems. But the postponing of this generated extra doubt on our commitment.