Message Exchange User's Guide




          April, 1990


          This manual provides information for users of Message
          Exchange, electronic mail software for VMS systems.





          Revision/Update Information:  This is a new manual.

          Operating System and Version: VMS V5.0 or later

          Software Version:             Message Exchange V1.2



          Engineering Computing Services
          Rensselaer Polytechnic Institute
          Troy, New York

 








          ________________________
          09 April 1990

          Permission is granted to copy and redistribute this
          document for no commercial gain.

          The information in this document is subject to change
          without notice and should not be construed as a
          commitment by Rensselaer Polytechnic Institute.
          Rensselaer assumes no responsibility for any errors
          that may appear in this document.

          This document is still under construction. Comments
          and suggestions for improvements may be forwarded to
          MX-List@vms.ecs.rpi.edu.

          DISCLAIMER: The software described in this document
          is provided "as is". No guarantee is made by the
          author or the author's employer as to the suitability,
          reliability, security, usefulness, or performance of
          this software.

          The following are trademarks of Digital Equipment
          Corporation:

          DEC                   VAX                   VAXcluster
          VAXstation            VMS                   VT

          Jnet is a trademark of Joiner Associates, Inc.

          __________
          Copyright ©1990 Rensselaer Polytechnic Institute

          All Rights Reserved.
          Printed in U.S.A.

          This document was prepared using VAX DOCUMENT, Version
          1.2

 






          _______________________________________________________

          Contents

                _________________________________________________
                PREFACE                                         v

          _______________________________________________________
          CHAPTER 1  USING MESSAGE EXCHANGE WITH VMS MAIL     1-1

                _________________________________________________
                1.1   SPECIFYING AN ADDRESS                   1-1

                1.1.1     Multiple Recipients  ___________    1-2

                1.1.2     Quotation Marks  _______________    1-2

                _________________________________________________
                1.2   USING SET FORWARD WITH MX               1-2

                _________________________________________________
                1.3   PERSONAL NAME                           1-3

                _________________________________________________
                1.4   SIGNATURE FILES                         1-3

                _________________________________________________
                1.5   REDIRECTING REPLIES                     1-4

                _________________________________________________
                1.6   RECEIPT ACKNOWLEDGMENT                  1-4

                _________________________________________________
                1.7   NETWORK DELIVERY DELAYS                 1-5








                                                              iii

 


          Contents



          _______________________________________________________
          CHAPTER 2  ELECTRONIC MAILING LISTS                 2-1

                _________________________________________________
                2.1   INTERNET-STYLE LISTS                    2-1

                2.1.1     BITNET-Style Lists  ____________    2-2

          _______________________________________________________
          CHAPTER 3  NETWORK FILE SERVERS                     3-1

                _________________________________________________
                3.1   GET HELP                                3-1

                _________________________________________________
                3.2   MX FILESERV COMMANDS                    3-2

                3.2.1     Packages  ______________________    3-2

                3.2.2     Binary Files  __________________    3-2

          _______________________________________________________
          APPENDIX A  MESSAGE HEADER FORMAT                   A-1

                _________________________________________________
                A.1   VMS MAIL HEADERS                        A-3

                A.1.1     From Header  ___________________    A-3

                A.1.2     To and CC Headers  _____________    A-4

                A.1.3     Subject Header  ________________    A-4









          iv

 





          _______________________________________________________

          Preface


          Message Exchange (MX) is software that provides store-
          and-forward routing and delivery of electronic mail
          messages. It can also provide mailing list and file
          distribution services. MX can be used to enhance local
          electronic mail (E-mail) support, and it can be used
          with several kinds of network protocols to provide a
          unified E-mail interface to different networks.

          __________________________________________________________________

          Intended Audience

          This manual is intended for any VMS MAIL user who
          uses MX, and users of MX's mailing list and file
          distribution services. The reader should already know
          the basics of using VMS and the VMS MAIL utility.

          __________________________________________________________________

          Document Structure

          This guide consists of three chapters and one
          appendix.

          Chapter 1   Describes the MX/VMS MAIL interface.

          Chapter 2   Describes the mailing list handler.

          Chapter 3   Describes the file server.

          Appendix A  Describes MX message formats in detail.






                                                                v

 


          Preface


          __________________________________________________________________

          Related Documents

          You can find additional information in the following
          documents:

          o  Message Exchange Installation Guide describes the
             installation of MX.

          o  Message Exchange Management Guide describes the
             management and operation of MX.

          o  Message Exchange Release Notes contain information
             and updates not included in this manual. The
             release notes are part of the software distribution
             kit.

          o  VMS Mail Utility Manual describes the VMS MAIL
             utility in detail.






















          vi

 






          _______________________________________________________

   1      Using Message Exchange with VMS MAIL




          Message Exchange (MX) interfaces with VMS MAIL to
          provide the means for addressing outgoing mail through
          MX. It als ensures that mail that is delivered via
          MX has an appropriate source address for replies,
          and provides support for signature files and user-
          specified reply-to addresses.

          __________________________________________________________________

   1.1    Specifying an Address

          MX interfaces with VMS MAIL as a "foreign protocol".
          When using VMS MAIL, you address mail to be sent
          through MX by specifying an address of the form:

               MX%"user@host"

          The leading MX% tells VMS MAIL to invoke the MX
          protocol handler; the address, which should be
          surrounded by quotation marks to prevent the address
          from being converted to upper case and prevent the
          @-sign from being interpreted by VMS MAIL, is the
          network mail address of the user you wish to send mail
          to.

          If the user is on the local host, you can omit the
          @host part of the address, and the quotation marks,
          just specifying

               MX%username

          for an address.


                                                              1-1

 


          Using Message Exchange with VMS MAIL


          ___________________________

   1.1.1  Multiple Recipients

          When sending messages to more than one recipient
          through MX, each recipient's address requires the MX%
          prefix (and quotation marks, if needed). For examples:

               MAIL>SEND
               To:SMITH, MX%"jones@otherhost.edu",BROWN,MX%NAMES-L

          Note that you can mix plain, local usernames with
          MX-directed addresses in the same message.

          ___________________________

   1.1.2  Quotation Marks

          VMS MAIL cannot handle quotation marks within an
          address. MX works around this problem by substituting
          apostrophes instead. For example, if the destination
          address is

               "node::user"@remote.host

          you can specify this address in VMS MAIL as

               MX%"'node::user'@remote.host

          __________________________________________________________________

   1.2    Using SET FORWARD with MX

          You can use the SET FORWARD command in VMS MAIL to set
          a forwarding address for your mail through MX. To do
          this, however, requires two extra pairs of quotation
          marks around the address. For example:

               MAIL>SET FORWARD MX%"""user@host"""

          You should be sure to check the forwarding address
          with SHOW FORWARD and to send yourself a test message
          to ensure that you specified the address correctly.

          1-2

 


                             Using Message Exchange with VMS MAIL


          __________________________________________________________________

   1.3    Personal Name

          The SET PERSONAL_NAME command in VMS MAIL lets you
          enter your real name, to be appended to your VMS
          username on outgoing mail. Messages sent via MX will
          also include your personal name if you have one set.

          __________________________________________________________________

   1.4    Signature Files

          The MX/VMS MAIL interface provides support for
          "signature" files. A signature file is a file that
          contains your name, E-mail address, and any other
          information that you would like to have included in
          your outgoing mail messages. It should be no more
          than a few lines long and should probably contain
          lines that do not exceed 80 characters in length. For
          example:

               Peter Shandy, Ph.D.
               Horticulture Department
               Balaclava Agricultural College
               shandy@buster.balaclava.edu

          Once you create a signature file, you inform MX of its
          existence by defining the logical name MX_SIGNATURE:

               $DEFINE MX_SIGNATURE device:[directory]name.type

          You can then have the signature included in your
          message by entering the line

               /SIGNATURE

          in your message. To be recognized, there can be no
          other text on the line and no leading blanks. Case
          is not important, and you can abbreviate SIGNATURE
          to SIG. Your signature file will be inserted in the
          message at the point where you place the /SIGNATURE
          line.

                                                              1-3

 


          Using Message Exchange with VMS MAIL



          Note that the signature is included only in copies
          of the message that are sent via MX; if you also
          send your message to users not using the MX% prefix,
          they will just see the /SIGNATURE line and not your
          signature file.

          To enable your signature file every time you login,
          include the DEFINE command in your login command
          procedure.

          __________________________________________________________________

   1.5    Redirecting Replies

          Normally when you send a message via MX from your VMS
          account, the message will include information that
          will direct any replies to the message back to your
          VMS account. If you would rather have replies go to
          a different account, or to an account on a different
          system, you can define the logical name MX_REPLY_TO to
          include this information in the message:

               $DEFINE MX_REPLY_TO "user@host"

          Note that you should not include the MX% prefix on the
          address, and you should not change quotation marks to
          apostrophes when you specify the address.

          To have this reply address included in your messages
          every time you login, include the DEFINE command in
          your LOGIN.COM file.

          __________________________________________________________________

   1.6    Receipt Acknowledgment

          Most network E-mail systems are modelled after the
          postal system: once you put an electronic mail message
          in the post, you have no way of knowing whether the
          message will ever get to its intended recipient.
          Some systems support some primitive return recipt
          mechanism, but there is no standard for this on the
          Internet. MX does not support any form of receipt
          acknowledgment.

          1-4

 


                             Using Message Exchange with VMS MAIL


          __________________________________________________________________

   1.7    Network Delivery Delays

          Messages sent over any network can be delayed due to
          network outages, system loading, or other reasons.
          Once a message leaves the local system, there is no
          way to determine where the message may be held up.
          However, messages still on the local system awaiting
          network transfer can be displayed with the MAILQUEUE
          utility:

               $RUN MX_EXE:MAILQUEUE

          MAILQUEUE, if installed by the system manager, will
          list any messages you have sent that are waiting for
          network transfer. All messages that cannot be sent
          are tried every half hour for two days. If, after
          that period, the message still cannot be sent, it is
          returned to sender with an message explaining why the
          transfer did not occur.





















                                                              1-5

 






          _______________________________________________________

   2      Electronic Mailing Lists




          When talking about electronic mail, the term mailing
          list is generally used to describe an E-mail address
          that forwards messages to more than one user. Mailing
          lists abound on the Internet and BITNET, on a wide
          variety of technical and non-technical topics.

          Unfortunately, there are no standards on the
          implementation of mailing lists, so their use will
          vary depending on the systems on which the mailing
          lists are set up. For the most part however, mailing
          lists can be broken down into two basic types:
          Internet and BITNET.

          __________________________________________________________________

   2.1    Internet-Style Lists

          For an Internet-style mailing list, there are
          generally two addresses: one for the mailing list
          itself, and one for "administrivia" (subscription
          requests, etc.). The administrative address is usually
          the mailing list name with "-request" added. For
          example, the mailing list for discussing Message
          Exchange is MX-List@vms.ecs.rpi.edu. Subscription
          requests, removals, or comments about the list are
          sent to MX-List-request@vms.ecs.rpi.edu.

          Most Internet-style mailing lists are managed
          manually, so mail sent to -request addresses can
          usually be free-form. However, a few systems, MX
          included, have mailing list handlers which process
          some types of requests automatically, without human
          intervention. The syntax of the commands you send
          to these automated handlers will vary from system to
          system. For example, the MX mailing list processor
          accepts the following commands:

                                                              2-1

 


          Electronic Mailing Lists




          SUBSCRIBE             for getting added to the list

          SIGNOFF               for getting removed from the
                                list

          REVIEW                for getting a list of the
                                subscribers

          To have a command be processed by MX automatically,
          you must place it on the first line of the body of the
          message you send to the -request address.

          ___________________________

   2.1.1  BITNET-Style Lists

          Most mailing lists on BITNET hosts are implemented
          using LISTSERV, a package developed specifically for
          automated handling of mailing lists. One LISTSERV on
          a system, at address LISTSERV@hostname, manages all
          the mailing lists offered on that system, and provides
          automatic administrative request handling.

          LISTSERV will usually handle the following commands:

          SUBSCRIBE list-name   for getting added to the list

          SIGNOFF list-name     for getting removed from the
                                list

          REVIEW list-name      for getting a list of the
                                subscribers

          Along with several more. The MX mailing list processor
          also provides LISTSERV-style command handling, but
          supports only the commands listed above.




          2-2

 






          _______________________________________________________

   3      Network File Servers




          The term file server, for the purposes of this
          document, refers to a network entity that maintains a
          library of files and delivers them to users on demand.

          As with mailing lists, there are no standards for file
          servers. There are several file server implementations
          in existence: LISTSERV, VMSSERV, MAILSERV, and
          several others. MX also includes a file server module,
          generally referred to as FileServ. Some of these file
          servers accept commands via BITNET immediate messages,
          some only by E-mail messages. Some take commands on
          the subject line of a message, and some in the body of
          a mesasge. The way files are distributed can also vary
          from server to server.

          __________________________________________________________________

   3.1    Get HELP

          If you want to obtain files from a file server, and
          you are unsure of the commands you need to use, you
          should begin by requesting help information from the
          server. The best way to do this is to send an E-mail
          message to the file server's address with the word
          HELP on the subject line and on the first and only
          line of the body of the message. Most servers will
          mail you back a message listing the commands they
          accept and the format the commands should take, along
          with other helpful information.

          If you cannot get assistance from the file server
          itself, you may be able to get some from the
          postmaster on the file server's system.

                                                              3-1

 


          Network File Servers


          __________________________________________________________________

   3.2    MX FileServ Commands

          The MX file server, usually called FileServ, accepts
          commands, one command per line, in the body of an
          E-mail message. The commands it accepts are:

          LIST [pattern]        lists all packages matching
                                "pattern"

          DIRECTORY [pattern]   same as LIST

          SENDME                sends an entire package or the
          package[.part]        specified part

          HELP                  sends a help message

          FileServ commands may be abbreviated to their shortest
          unique string.

          ___________________________

   3.2.1  Packages

          A package is a collection of related files that are
          grouped together distribution. FileServ, along with
          other file servers, distributes files in packages.
          These packages are usually in a special format for
          distribution over the network via E-mail; once you
          collect all of the parts in a package, the parts are
          combined together and fed through an unpacking program
          (sometimes contained within the package itself) to
          recreate the original collection of files.

          ___________________________

   3.2.2  Binary Files

          Because E-mail systems generally do not properly
          handle binary data, binary files (such as executable
          images or compressed files) are generally encoded
          before being packaged and distributed by a file
          server. Once unloaded from the package, the encoded

          3-2

 


                                             Network File Servers



          file must then be decoded to recreate the binary file.
          The type of encoding will vary from system to system.

          In addition, large files may be compressed before
          being encoded and packaged, to cut down on the
          network bandwidth required when transmitting the
          package. Restoring the original files then requires
          an additional decompression program.

































                                                              3-3

 






          _______________________________________________________

   A      Message Header Format




          Most network mail systems require or include more
          information about messages than VMS MAIL can handle.
          MX, for example, follows the Internet message format
          standard, usually called RFC 822 after the number of
          the document that describes the format.

          When you receive a message via MX, the FROM address
          identified in the VMS MAIL headers will begin with the
          MX% prefix, which allows you to REPLY to the message.
          In addition to the VMS MAIL headers, you will also see
          the RFC 822 header information, which is displayed as
          the first part of the message text. For example:

                   #1          29-FEB-1990 10:36:22.11                       NEWMAIL
               From:   MX%"idiot@vms.ecs.rpi.edu"
               To:     MADISON
               CC:
               Subj:   Question

               Return-Path: <@mdmvs.ecs.rpi.edu:idiot@vms.ecs.rpi.edu>
               Received: from vms.ecs.rpi.edu by mdmvs.ecs.rpi.edu; Thu, 29 Feb 1990
                         10:35:10 EST
               Resent-Date: Thu, 29 Feb 1990 10:35:01 EST
               Resent-From: system@vms.ecs.rpi.edu
               Resent-To: madison@mdmvs.ecs.rpi.edu
               Date: Thu, 29 Feb 1990 10:34:55 EST
               From: idiot@vms2.ecs.rpi.edu (Idiot User)
               Reply-To: idiot@vms.ecs.rpi.edu
               Message-ID: <00933068.08a17f00.31437@vms.ecs.rpi.edu>
               To: system@vms.ecs.rpi.edu
               Subject: Question

               How do I log in?  Please reply by E-mail.

                                                              A-1

 


          Message Header Format



          The first five lines of this message are the VMS MAIL
          headers. The message text starts with the RFC 822
          headers, followed by the message itself. The following
          sections explain the meaning of the RFC 822 headers.

          Return-Path. The return address as appears on the
          envelope of the message. This usually identifies the
          route the message took in getting to you, and can be
          used to identify forged messages in some cases. The
          return path is used as the VMS MAIL From address if no
          other address is available.

          Received. There may be several of these lines for
          a message. They usually indicate how and when the
          message was transferred from one system to another.
          They are provided for informational purposes only.

          Resent- lines. If the message is forwarded (usually by
          an automatic mechanism such as SET FORWARD in VMS
          MAIL), some messaging systems (MX included) will
          include information about when it was forwarded and
          who it was forwarded to. One set of Resent lines
          usually appears for each forwarding hop.

          Date. This line indicates the date and time the
          message was entered into the mail system by the
          sender. It will usually include the local time for
          the sender, which may be in a different time zone.

          From. This line indicates who the message is from.
          If the message was sent by someone on behalf of
          another person or group, the message will also include
          a Sender line to identify the person or agent who
          actually sent the message.

          Reply-To. If the sender wants to receive replies at
          an address different from the From address, a Reply-To
          line will be included to redirect the replies.

          Message-ID. The message identifier uniquely identifies
          a message. Message-ID's are used by some mail systems
          for tracking messages and replies.

          A-2

 


                                            Message Header Format



          To. Identifies the target user or users for the
          message. Also included can be CC and BCC lines that
          identify users to whom a carbon copy and "blind"
          carbon copy of the message is sent.

          Subject. A brief description of the subject of the
          message.

          Other headers are also possible, some of which are
          extensions to the RFC 822 message standard. Also, the
          order in which the headers appear may vary from system
          to system.

          __________________________________________________________________

   A.1    VMS MAIL Headers

          MX automatically translates some of the RFC 822 header
          information into VMS MAIL headers.

          ___________________________

   A.1.1  From Header

          There are several RFC 822 headers used for identifying
          the originator of a message. VMS MAIL, however, allows
          only one. To allow the REPLY command to work properly,
          therefore, MX fills in the VMS MAIL From line with
          the address that should be used in generating a
          reply. This reply address is selected from one of
          the following header lines, listed here in order of
          preference:

          1  Reply-To

          2  From

          3  Sender

          4  Return-Path

          MX will only use the address from one of these headers
          if it is syntactically valid. Since most mail systems
          provide a valid address in the Reply-To and/or From
          headers, this should not be a problem.

                                                              A-3

 


          Message Header Format


          ___________________________

   A.1.2  To and CC Headers

          The VMS MAIL To and CC headers will list only the
          users on the local system receiving the message. To
          see the actual list of recipients, examine the To, CC,
          and BCC lines in the RFC 822 headers.

          ___________________________

   A.1.3  Subject Header

          The VMS MAIL Subject header should be identical to the
          RFC 822 Subject header, if one exists.



























          A-4